Terms & Conditions

Terms and conditions
a creative headz production / below creative headz called

  1. General

All services provided by the online shop for the customer are made exclusively on the basis of the following terms and conditions. Deviating regulations are only valid if they have been agreed in writing between the online shop and the customer.

  1. conclusion

For the conclusion of the contract with the online shop only persons are entitled to the age of 18 have completed and at the time of conclusion of the contract in their business capacity are not limited.

The offers of the online shop on the Internet are a non-binding offer to the customer to order goods in the online shop.

By ordering goods from the online shop on the Internet, the customer concludes a binding offer to conclude a purchase contract.

The online shop is entitled to accept this offer within 5 calendar days by sending an order confirmation. The order confirmation will be made by creative headz via e-mail, but at the latest upon delivery of the goods. After unanswered expiration of the 5-day period, the offer is considered rejected.

Contract language is German.

  1. delivery times

All items will be shipped within 1-2 weeks, if available from stock and only while stocks last.

The delivery time is 5 -10 working days and begins with the dispatch of the order confirmation. The delivery time is not binding, unless there is a different written agreement.

If an item is not available at short notice, we will inform you by e-mail about the expected delivery time, if we have an address from you.

Some items have a longer delivery time.

In case of delays in delivery, eg due to force majeure, traffic disruptions and dispositions of high hand as well as other events for which the online shop is not responsible, no claim for damages against the online shop can be asserted.

If the delivery is delayed due to the negligence of suppliers and omitted (impossibility), then the online shop is not responsible.

  1. Packaging and shipping

For delivery within Austria and packaging costs, the online shop calculates a pro-rated lump sum of 5 EUR, regardless of the number and weight of the articles.

For delivery and packaging costs within the EU, the online shop calculates an amount of 10 EUR per KG packaging weight of the items.

At the request of the customer, express deliveries can also be made. The resulting additional costs shall be borne by the customer.

At the expense of the customer, a transport insurance is taken out. Transport damages are to be reported immediately to the deliverer.

  1. Prices and payment

5.1 All prices quoted are final prices, which include VAT of currently 20%. The prices are in Euro.

5.2 The final prices do not include the costs for packaging and shipping.

5.3 Due to the constant updating of the web pages of the online shop, information given at an earlier point in time regarding the price and condition of the goods will be invalid. Errors and misprints are reserved.

5.4 The stated price at the time of the submission of the customer's offer is decisive for the invoicing.

5.5 The payment of the goods takes place via mPay24, a payment service provider. The payment options are Visa, Mastercard, Amex, Diners Club, eps online transfer, paypal. Exceptions are only valid if they have been agreed between the online shop and the customer in writing.

5.6 The customer is obliged to settle the invoice amount immediately.

5.7 If the customer has not fulfilled his obligation to pay after expiry of the period specified in subsection (6), the online shop reserves the right to charge the customer for additional dunning and processing fees arising from this.

5.8 If the customer defaults on payment, the online shop is entitled to claim default interest at the statutory rate. The right of the online shop to assert further claims for damages remains unaffected.

  1. Retention of title

Until full payment, the ordered goods remain the property of the online shop (retention of title). In case of late payment by the customer, the online shop is entitled to take back the goods. This is not a withdrawal from the contract unless it is explicitly stated.

  1. warranty

7.1 The customer's claims against the online shop based on a defect in the goods are governed by the statutory provisions.

7.2 The customer undertakes to inspect the goods upon receipt for any defects and to inform immediately upon detection of such an on-line shop. If the customer determines at a later date that the goods are defective, he is obliged to inform the online shop immediately after discovery of the same. If the customer fails to report a defect, the goods are deemed to have been approved.

7.3. A defect in the goods does not include damage caused by the customer due to improper or non-conforming treatment. Decisive for the inaccuracy and lack of conformity are the indications of the manufacturer of the goods.

7.4. The warranty period is based on Austrian law. It starts with the receipt of the goods to run.

7.5. The warranty expires in any case in the event of intervention, repairs or attempted repair by the purchaser or unauthorized third party.

  1. limitation of liability

Unless otherwise stated below, further claims of the customer, regardless of the legal grounds, are excluded. The online shop is therefore not liable for damages that are not incurred in the delivery itself, in particular, the online shop is not liable for lost profits or other financial losses of the customer. Insofar as the contractual liability of the online shop is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

The above limitation of liability does not apply if the cause of the damage is due to intent or gross negligence or if personal injury has occurred. Furthermore, it does not apply if the customer asserts legally regulated claims.

The provisions of the Product Liability Act remain unaffected. Insofar as the online shop negligently violates a contractual obligation, the obligation to pay compensation for damage to property is limited to the typically occurring damage.

If the subsequent performance is carried out by way of replacement delivery, the customer is obliged to return the goods delivered first to the online shop within 14 days at the expense of the latter.

The return of the defective goods must be made in accordance with the statutory provisions. The online shop reserves the right to claim damages under the legally regulated conditions.

The limitation period is based on the Austrian law. Deadline's beginning occur with the delivery of the thing.

  1. data protection

The customer agrees that his personal data, which is provided to the online shop within the framework of the business relationship, will be electronically stored and processed. It is pointed out that data determined in the sense of this provision are collected and processed exclusively for the purpose of providing services, in particular for the purpose of order processing and bookkeeping. The online shop does not pass on customer data to third parties.

  1. copyright

All displayed foreign logos, pictures and graphics are property of the respective companies and are subject to the copyright of the respective licensors. All photos, logos, texts, reports, scripts and programming routines shown on these pages, which are our own developments or have been prepared by us, may not be copied or otherwise used without our consent. All rights reserved.

  1. jurisdiction

11.1 Jurisdiction is, unless the law provides otherwise, the headquarters of the online shop.

11.2 For all disputes that may arise from this legal relationship, Austrian law shall be applied excluding the conflict rules. The application of UN sales law is excluded.

  1. Validity of the terms and conditions

With an order the customer accepts the general terms and conditions of the online shop. Should any provision of these Terms and Conditions, for any reason whatsoever, be void, the validity of the remaining provisions shall remain unaffected. Oral agreements require the written confirmation in order to be valid.

Your creative headz team


Terms and Conditions
a creative headz production / called creative headz


1. In General

Access to and use of this site and the products and services available through this site are subject to the following terms, conditions and notices. By using the Services, you are agreeing to the Terms of Service. You should check this page regularly for a notice of any changes.

Access to this Website is on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We do not want to be responsible for any reason this site is unavailable at any time or for any period. From time to time, we may restrict access to this website.

1. Terms of Sale

By placing an order to you are subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Which dispute times may vary according to availability or any representations made as a matter of delivery times are subject to any delays from postal delays or force majeure. Please see our notice for further information.

In order to contract with CREATIVE HEADZ you must have a valid credit or debit card issued by a bank acceptable to us. CREATIVE HEADZ retains the right to refuse any request made by you. If your order is accepted, please contact us to confirm the identity of the party which you have contracted with. This will usually be CREATIVE HEADZ or may in some cases be a third party. CREATIVE HEADZ is not acting as an agent or principal and the contract is made between itself and that third party. When you place your order, the amount of money you pay for the goods is sufficient. The cost of foreign products and services may fluctuate. All prices are subject to search changes.

3. Our contract

When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order. This email will only accept acknowledgment of your order. We have made your credit or debit card.

4. Pricing and Availability

Whilst we try and make sure that all details, descriptions and prices appear on this site are accurate, errors may occur. Which option to reconstitute your order at the correct price or cancel it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; Such additional charges are clearly displayed in the total cost.

The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and update information at any time without prior notice. We reserve the right to refuse to provide any information, including, without limitation, errors or omissions, inaccuracies or out-of-date information as to pricing, shipping, payment terms, or return policies.

5. Payment

Upon receiving your order we will carry out a standard pre-authorization check on your payment card. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be accepted once the order has been accepted.

6. Disclaimer of Liability

The material displayed on this website is not guaranteed. English:. German: v3.espacenet.com/textdoc? DB = EPODOC & ... PN = EP0485288 CREATIVE HEADZ and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other conditions damage, damage or loss of goodwill or reputation, or damage to goodwill or reputation in sourcing, performance or failures of this site and any materials posted thereon, irrespective of whether or not such damages were foreseeable or arise in contract, tort, equity, restitution , by statute, at common law or otherwise. This does not concern CREATIVE HEADZ's liability for death or negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability.

7. Disclaimer as to ownership of trade marks, images of personal and third party copyright

Except where expressly stated, third party trade marks and images of third party products, services and / or locations featured on this site are in no way associated, linked or affiliated with CREATIVE HEADZ and you should not rely on the existence of such a connection or affiliation. CREATIVE HEADZ trade mark is owned by the respective trade mark CREATIVE HEADZ.

8. Indemnity

CREATIVE HEADZ, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and / or costs (including, but not limited to, legal fees). from your use of this website.

9. Variation

CREATIVE HEADZ shall have the right to be in its absolute discretion at any time and without notice to amend, remove or vary the services and / or any page of this website.

10. Invalidity

The enforceability of any other terms of service will not be affected. So far as possible where any clause / subclause or part of a clause / subclause can be severely disputed. The original meaning of the clause / sub-clause is as follows.

11. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the terms of the and / or disclaimers of the Austrian courts.

12.Entire Agreement

The above Terms of Service constitute the entire agreement between the Parties and the Supreme and the Consequential Conversations between you and CREATIVE HEADZ. Any waiver of any provision of the Terms of Service will be effective only in writing and signed by a Director of CREATIVE HEADZ.

Your creative headz team